Coverage built around the technology, deliverables, data, and dependencies clients rely upon.

Technology insurance begins with what the product or service is expected to do.

A technology company may be accused of causing financial loss through downtime, failed implementation, coding errors, missed specifications, security weaknesses, lost data, or inability to deliver. Those allegations may not fit a basic general liability policy.

We organize the submission around the technology, services, customers, contracts, data access, hosting, vendors, security controls, revenue, and potential consequence of failure.

Technology businesses we can evaluate

Operational details that affect technology underwriting

• Products and services, revenue by operation, development stage, and whether work is custom, packaged, hosted, or managed
• Customer industries, largest clients, contract values, service-level obligations, and regulated or mission-critical uses
• Responsibility for design, specifications, implementation, testing, security, data migration, backups, and ongoing support
• Customer data or systems accessed, stored, transmitted, hosted, monitored, or administered
• Cloud, hosting, payment, open-source, outsourced development, subcontractor, and other critical vendor dependencies
• Contractual indemnification, warranties, performance guarantees, limitation of liability, intellectual-property provisions, and insurance requirements
• Cyber controls, secure development, change management, code review, incident response, claims, and circumstances

Technology E&O and Cyber

One incident can involve both service failure and security allegations.

A failed deployment, software defect, configuration error, data incident, or outage may raise questions under technology E&O, cyber, media, crime, and contract provisions. The policies should be reviewed for how they interact.

Customer equipment and data require special attention

Computer repair, installation, managed service, and support businesses may hold customer equipment or access sensitive systems. Bailee, property, crime, and cyber provisions should be reviewed.

Secure development is an underwriting control

Code review, testing, access control, change management, vulnerability management, backups, logging, incident response, and documented approvals help explain the quality of the risk.